Health advocacy includes direct service to the individual or family and activities that promote health and access to health care in communities and the wider public. Advocates support and promote the rights of the patient in the health care arena, help build capacity to improve community health and enhance health policy initiatives focused on available, safe and quality care. Advocates support and promote the rights of patients in the healthcare arena to help build capacity to improve community health and health policy initiatives focused on available, safe and quality care.

Patient representatives, Ombudsmen, educators, care managers, patient navigators and health advisers are health advocates who work in direct patient care environments, including hospitals, community health centers, long term care facilities or patient services programs of non-profit organizations. Representatives of patients, ombudsmen, educators, care managers, patient navigators and health advisers are health advocates who work in direct patient care environments, including hospitals, community health centers, long term care facilities or patient services programs of non-profit organizations. They collaborate with other health care providers to mediate conflict and Facilitate positive change, and as educators and health information specialists, advocates work to empower others. They work with other providers to mediate conflict and facilitate positive change, and as educators and health information specialists, advocates work to empower others.

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